Warunki 3D apartments
Anulowanie opłaty przy anulowaniu pobytu:
- price for 1 night when cancelling reservation less than 7 day before arrival
- 100% from price of ordered service when cancelling reservation less than 1 day before arrival
Business and Cancellation Policy
1. The Parties
The contractual relationship between the customer and the provider as DSK 44 (3D Apartments) are governed by the Civil and Commercial Code,
adapted for the following comprehensive conditions. 3D Apartments reserves the right to specify in its sales materials other conditions and information,
which will take precedence over these conditions.
2. Prices and their changes
Approximate prices for accommodation and any other services provided for the Czech citizens are published in the presentation materials of the 3D Apartments (website,
brochures, etc.). For the customer, it is obligatory the price, which is listed on the booking confirmation or e-mail offer (VOUCHER).
3. Services, changes in agreed services and prices
For a range of contracted services and prices is bound by the listing in the voucher. The information given in presentation materials is for guidance only and has no bearing on
the content of the contract agreed between the customer and the 3D Apartments. 3D Apartmentsis entitled in cases that can not be influenced (eg. Sudden disturbance of
supply of certain services, such as. Water, heat and hot water, electricity, force majeure), to change the agreed rental terms. Such changes of the 3D Apartments is obliged to
inform the customer without undue delay. If the customer does not agree with these changes, it is entitled to without delay rescind the contract.
4. Customer canceled the reservation, changes of the reservation, alternates
The customer is entitled to withdraw from the contract with the 3D Apartments and up to 7 days before arrival. The cancellation should always be in writing
(electronic form with receipt). Crucial for determining the date of the cancellation is the date and time of receipt of written notice (the email confirmation).
For cancellation of residence in the following terms the customer is obliged to pay a cancellation fee and understands that it will be completed for the amount
of his credit card pre-authorization.
Cancellation fees are charged for each apartment when canceled:
Less than 7 days before the first service:
100% of the first night's reservation including already ordered services.
No show (non-acceptance of the apartment)
or cancellation on the day of arrival or curtailed rent during your stay:
100% of the booked stay including already ordered services.
SPECIAL PAYMENT AND CANCELLATIONS:
For New Year's Eve and Easter orders that interfere even one night in the period from 28 of December the current year to the 3rd of January including of the following year
and for the period from the Holy Thursday until the day after the Easter Monday, including:
The price of the entire reservation, including all these services already paid on the day of the reservation and apply these CANCELLATIONS:
In case of cancellation, non-arrival or shortening of the booking amount already paid for the reservation, including the apartments have already been ordered
and paid services refunded.
5. Cancellation of stay by the 3D Apartments
3D Apartments is entitled to cancel the stay, if the client does not supply credit card details or if these details are incomplete or deliberately false,
or if it is not on the credit card has sufficient funds for the implementation of pre-authorization entire ordered stay, including services
and even if by telephone or e-mail client is prompted repaired data credit card or incremented funds in his account so that it can be done pre-authorization
(not exceptional terms - see table above), then if the stay realization difficulties or threats, or if unforeseen extraordinary circumstances
which could not be at concluding agreements (creation of reserve) to predict. 3D Apartments cancellation is obliged to inform the customer without undue delay.
In this case, the customer will receive money for contracted and still unused services at an adequate level back in the same way staying paid (by credit card, cash, bank transfer).
The customer has no more rights to a refund.
The customer is obligated to its opposition to the quality of service provided and without delay. In the case of a complaint, the customer should assert his defects
without undue delay during the lease so that they can be removed even during his stay. If the claim is not presented immediately upon discovery of the problem,
decreases or invalidate the customer to refund of later damages will be limited, which would have prevented the. Decisions about the legitimacy of the claim,
and on the way or on any amount of compensation is entirely at the discretion of the management of the 3D Apartments.
7. Violation of internal regulation and property damage from the customer of the 3D Apartments
In the event that the customer violates any regulation, restriction or prohibition that are listed in the information materials for each apartment or too dirty equipment apartment
or harm him in any way, it will be charged for damages under applicable current prices for the new acquisition of destroyed belongings or under extremely difficult cleaning or
penalty, the amount of which is set out in these materials for specific prohibitions and restrictions, such as. NO SMOKING IN ALL AREAS OF THE 3D APARTMENTS including
apartments whose pporušení is charged CZK 5.000 CZK / 200 EUR, and even repeatedly in the case of repeated violation of the ban. In this case, the client is obliged to come
without delay on written request at the front desk and pay the appropriate amount, or in the event of a breach of the ban or finding any of the above situations until after the
departure of the client, 3D Apartments are entitled to deduct the appropriate amount of the indicated credit card client after his departure that he is obliged to such an operation
at the same time give notice in writing along with the reason and possibly to provide photographs.
8. The validity
This "General conditions" are valid for the customers 3D Apartments.
Praha 8 Karlín
Shall enter into force on the 1st of January 2016 and come into operation by the moment of the customer reservation.